Help Center

Find answers to the most common questions about our malas, bracelets, shipping, returns, and more. If you need further support, feel free to reach out to us—we're always happy to assist you on your journey.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

About Path of Lotus

What is Path of Lotus?

Why choose Path of Lotus?

Orders & Shipping

Do you ship internationally?

How long does shipping take?

How can I track my order?

What should I do if my package is delayed or lost?

Returns & Exchanges

What is your return policy?

Can I exchange my product?

What if my order arrives damaged?

Product Information & Care

How do I choose the right mala or bracelet?

How should I care for my mala or bracelet?

What does it mean if my mala breaks?

Are your gemstones authentic?

Payments & Discounts

What payment methods do you accept?

Do you offer discounts or promotions?

Can I apply multiple discount codes?

Additional Questions

How are your malas and bracelets blessed?

Do you offer custom malas or bracelets?

How can I contact you?